Boards2go Support

Captcha & ads issues.

Hi,

A number of my users are experiencing issues with captchas and ads.

The captcha issue is that the users are receiving a captcha of a pterosaur with no accompanying instructions and are having to refresh repeatedly to receive a captcha which they can actually input.


My users are also experiencing some obnoxious adverts which are preventing them from being able to access the boards entirely. The adverts are very large and pop in and out. They are so large that they break the web layout on the boards.

I don't pay for ad-free currently and I accept adverts on the boards, but it's frankly ridiculous (and counter-productive to everyone) if the adverts are preventing users being able to access the boards. Could you please ensure that the adverts are of a reasonable size and content so as not to make an unpleasant browsing experience for users.


I can provide a list of all my boards as needed as this is appearing on all/most of them, but the worst offender is shamanupdates. I can also provide screenshots, which I tried to include in this post, but for some reason I received an error message saying "this kind of link is not allowed".

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